Acceptable Use Policy

CharaClub ("we" or "us") is committed to providing a safe, legal, and responsible AI content generation and community interaction service. This Acceptable Use Policy ("this Policy") applies to all content generated, published, disseminated, or stored through CharaClub, and establishes our content standards, review mechanisms, reporting procedures, and violation handling. All users of this Service must comply with this Policy.

This Policy applies to all forms of content:

• Text: AI-generated text, stories, conversations, scripts, etc.
• Images: AI-generated or edited images, illustrations, etc.
• User Inputs (Prompts): Prompts, descriptions, instructions, and character settings you submit.
• User Published Content: Character cards, skills, comments, and private messages you publish on the community.
• Other Generated Content: Any output derived through this Service.

CharaClub explicitly prohibits using this Service to generate or publish the following six categories of content:

• Pornographic / NSFW content.
• Violent / Gory content.
• Hate speech.
• Child Safety content (CSAM).
• Deepfake / Impersonation (Deepfake).
• Content infringing copyrights / trademarks.

2.1 Absolute Prohibition — Zero Tolerance

The following content will be immediately disposed of upon discovery, and we reserve the right to report to authorities:

• Child sexual exploitation content (CSAM) or any sexual content involving minors.
• Content promoting or assisting terrorism, extremism, or mass violence.
• Instructions for manufacturing weapons of mass destruction.
• Content inciting genocide or ethnic hatred.
• Non-consensual deepfake (Deepfake) sexual content targeting real individuals.
• Any content violating the laws and regulations of the People's Republic of China.

2.2 Strict Restrictions — Subject to Review

• Violent content: Must have clear creative, educational, or legitimate narrative context, and shall not excessively depict violence details.
• Politically sensitive content: Political content that may be misleading or inflammatory.
• Medical/Legal/Financial advice: Must comply with local regulatory requirements and clearly state that it is not professional advice.

2.3 General Prohibited Activities

• Generate or spread false information, rumors.
• Impersonate real individuals, brands, or organizations.
• Infringe on intellectual property rights, portrait rights, or privacy rights.
• Deceive users with AI content, claiming it to be human-created.
• Bulk generate spam or fraudulent content.
• Use jailbreak prompts to bypass platform security mechanisms.
• Unauthorized copying or reproduction of copyrighted content.
• Any other acts violating this Policy or applicable laws.

CharaClub implements security review for AI content generated through official interfaces. For content generated through official Service features (such as chat generation, image generation, etc.), we employ a multi-layered review system of "automated review + manual review + periodic sampling."

3.1 Automated Review (Real-time)

• Input filtering: Keyword, semantic, and intent recognition for prompts.
• Output filtering: Real-time security assessment of generated content.
• Usage pattern analysis: Monitoring for anomalous API call behaviors.
• Security models used: OpenAI Moderation API and proprietary content safety models.

3.2 Manual Review

• Auto-flagged content enters the manual review queue.
• Content reported by users is manually verified by the review team.
• Reviewers must complete content safety training.

3.3 Periodic Sampling and Audits

• Weekly random sample reviews.
• Regular evaluation and optimization of automated review system accuracy.

3.4 Content Classification Standards

4.1 Applicable Reporting Scenarios

• Content or actions violating this Policy's content standards.
• Serious violations involving child safety, terrorism, etc.
• Discovering AI impersonation or infringement of own rights.
• Other content violating laws and regulations.

4.2 Reporting Principles

• Confidentiality: Strict confidentiality of reporter identity.
• Neutrality: All reports undergo independent, objective review.
• Abuse prevention: Malicious or false reports will be recorded and handled.

Available channels:

• Dedicated reporting email: characlub@163.com
• In-app reporting: Help & Feedback → Report Content

If extended processing time is needed, we will proactively notify the reporter with reasons. Processing flow: Report received (auto-confirmation) → Initial classification (L1–L4) → Content review (auto + manual) → Disposition decision → Execute disposition → Result notification.

If you disagree with the handling result, you may submit an appeal within 15 days of receiving notification:

• Appeal channel: characlub@163.com (include "APPEAL" in email subject)
• Processing timeline: Review completed within 10 business days.
• Review method: Re-examined by an independent reviewer not involved in the initial handling.

• We continuously improve content safety measures but do not publish transparency reports regularly.
• Material changes notified at least 15 days in advance.
• Continued use of the Service constitutes acceptance of the updated Policy.

• Official Website: www.characlub.com
• Content Safety/Reporting Email: characlub@163.com
• Appeal Email: characlub@163.com
• Legal Entity: CharaClub (Individual Developer)